In short
A family helper is someone you trust, such as a son, daughter or niece, who helps you run your listing. You invite them, choose what they can do, and can remove them at any time. They can never accept a lodger, confirm an arrangement or change the rent for you. Those decisions are always yours.
What can a helper do?
You choose. A helper can be allowed to edit your listing, reply to messages, arrange viewings and keep a shortlist. Every action they take is logged so you can see it.
What can a helper never do?
- Accept a lodger.
- Confirm an arrangement.
- Change the rent or payment details.
- Remove your verification.
What do lodgers see?
Lodgers see a note saying the listing is managed with help from your helper, and messages from a helper are labelled as sent on your behalf. It keeps things honest.
How do I add or remove a helper?
Invite them from your account. You confirm the invite with a one-off code, and you can remove them in one click whenever you like.
Common questions
- Can my daughter manage my listing for me?
- Yes, as a family helper. You still confirm the important decisions.
- Will lodgers know someone is helping me?
- Yes. Listings and messages show that a helper is involved.
- Can I remove a helper?
- Yes, at any time, in one click.
Official sources
We checked this guide against these sources. Rules change, so check them for the latest position.
This is general information, not legal or tax advice. For advice about your situation, contact Citizens Information, Threshold or a solicitor.
Ready to find the right fit?
Listing a room and searching on Sa Bhaile are both free, and every arrangement starts with a trial period.